Cookie Policy
What cookies and similar technologies we place on your device, what each one does, and how to control them.
Cookies are small text files that a website stores on your device. They let a site remember your cart between pages, keep you signed in, and – if you allow it – measure how the site is used. This policy lists every cookie we set, together with its purpose and lifetime.
1. Your choices
When you first visit the site, a consent banner lets you accept all cookies, reject everything except the strictly necessary ones, or choose category by category. Nothing beyond the strictly necessary category is set until you agree. Your choice is stored for twelve months and can be changed at any time using the Cookie settings link in the footer of every page.
You can also control cookies through your browser. Blocking all cookies will break the cart and checkout, because WooCommerce needs a session cookie to keep the basket contents. Instructions for the major browsers are published by Mozilla, Google, Microsoft and Apple.
2. Strictly necessary cookies
These cookies are required for the site to function and cannot be switched off in our consent tool. They are set in response to actions you take, such as adding a part to the cart or signing in.
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
| wp_woocommerce_session_* | This site | Stores the cart and checkout session for the current visitor | 2 days |
| woocommerce_cart_hash | This site | Detects when cart contents change | Session |
| woocommerce_items_in_cart | This site | Records whether the cart contains items | Session |
| wordpress_logged_in_* | This site | Keeps a signed-in customer authenticated | 14 days, or until sign-out |
| wordpress_sec_* | This site | Protects the admin area for signed-in staff | Session |
| surecookie_consent | This site | Remembers your cookie choices | 12 months |
| wp-wpml_current_language | This site | Remembers the language you selected | 24 hours |
| __cf_bm | Cloudflare | Distinguishes humans from automated traffic and mitigates bots | 30 minutes |
3. Analytics cookies
Only set if you accept analytics. We use them in aggregate to understand which product families are searched for and where visitors abandon the quote process. We do not use analytics data to identify individuals.
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique visitors | 13 months |
| _ga_* | Google Analytics 4 | Maintains the session state | 13 months |
| _gid | Google Analytics 4 | Distinguishes visitors for 24-hour reporting | 24 hours |
4. Marketing cookies
We do not run retargeting or advertising pixels on the catalogue. If we introduce them in future, they will appear in this table and will remain off until you consent.
5. Payment and fraud
At checkout, our payment provider may set its own cookies to detect fraud and to support 3-D Secure authentication. These are set on the provider’s domain, are strictly necessary to complete a card payment, and are governed by that provider’s privacy notice. Our current providers are Stripe and PayPal.
6. Do Not Track and Global Privacy Control
We honour the Global Privacy Control signal where your browser sends one: it is treated as a rejection of analytics and marketing cookies. We do not respond to the older Do Not Track header, because no common interpretation of that signal exists.
7. Changes
We update this table whenever a cookie is added or removed. The effective date below shows when the list was last verified against the live site.